Privacy Policy

This Privacy Policy explains how Skana Engineering LLC, doing business as Canopy Climate Systems (“Canopy Climate Systems,” “we,” “us,” or “our”), collects, uses, and protects information when you visit canopyclimatesystems.com, contact us, subscribe to updates, request a Custom Canopy, or purchase a product.

Last updated: September 13, 2026

INFORMATION WE COLLECT

Information You Provide

We may collect information you voluntarily provide, including:

• Your name, email address, telephone number, billing address, and shipping address.

• Information submitted through our contact forms, email signup forms, warranty requests, or other communications.

• Custom Canopy request information, including enclosure brand, dimensions, intended animal or plant application, project requirements, photographs, and other details you choose to provide.

• Order information, including products purchased, order history, delivery information, and communications relating to an order.

Payment information is processed directly by our third-party payment processor. Canopy Climate Systems does not directly receive or store complete credit or debit card numbers.

Information Collected Automatically

When you visit our website, Squarespace and its service providers may automatically collect certain technical and usage information, including:

• Internet Protocol address

• Browser and device information

• Pages viewed and actions taken on the website

• Referring website or search information

• Approximate location derived from an IP address

• Dates and times of website visits

This information may be collected through cookies, pixels, server logs, and similar technologies.

HOW WE USE INFORMATION

We may use collected information to:

• Operate, maintain, secure, and improve our website and products.

• Respond to questions, support requests, and Custom Canopy inquiries.

• Process and fulfill orders, provide shipping updates, and administer returns or warranty claims.

• Communicate about products, services, order status, or changes to our policies.

• Send product news or marketing communications when you have chosen to receive them.

• Detect fraud, misuse, security incidents, or technical problems.

• Maintain business, tax, warranty, and transaction records.

• Comply with applicable laws and enforce our agreements.

COOKIES & ANALYTICS

Our website is hosted by Squarespace and may use essential, functional, performance, and analytics cookies. These technologies help the website operate, remember preferences, understand how visitors use the site, and identify technical issues.

You can control or delete cookies through your browser settings and, where available, through our cookie-preference banner. Disabling certain cookies may affect how the website functions.

EMAIL COMMUNICATIONS

If you subscribe to product updates or marketing emails, we may use your name and email address to send those communications. You may unsubscribe at any time by using the unsubscribe link included in an email or by contacting us.

Unsubscribing from marketing messages will not prevent us from sending necessary transactional communications, such as order confirmations, shipping updates, warranty information, or responses to your inquiries.

HOW WE SHARE INFORMATION

We may share information only as reasonably necessary with service providers that help us operate our business, including:

• Squarespace, which hosts and supports our website, forms, store, and website analytics.

• Payment processors that securely process transactions.

• Shipping carriers and fulfillment providers that deliver orders.

• Email, customer-support, fraud-prevention, security, accounting, and professional service providers.

• Government agencies, courts, or other parties when disclosure is required by law or reasonably necessary to protect legal rights, safety, or property.

We may also transfer information as part of a merger, acquisition, financing, sale, or restructuring of all or part of the business.

Canopy Climate Systems does not sell or rent personal information.

DATA RETENTION

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, provide support, comply with legal or accounting obligations, resolve disputes, and enforce agreements.

Certain purchase and warranty records may be retained for as long as necessary to administer the Lifetime Limited Warranty.

DATA SECURITY

We use reasonable administrative and technical measures intended to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

YOUR CHOICES & PRIVACY RIGHTS

Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, deletion, or a copy of certain information.

You may submit a privacy request through our Contact page. We may need to verify your identity before completing a request. Certain information may be retained when required by law or reasonably necessary for transaction records, fraud prevention, warranty administration, or legal claims.

CHILDREN’S PRIVACY

Our website and products are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information through the website, please contact us so that we can review and address the situation.

THIRD-PARTY LINKS

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy, security, or content practices of those third parties. We encourage visitors to review the privacy policies of any external services they use.

CHANGES TO THIS POLICY

We may update this Privacy Policy as our website, services, or legal obligations change. The revised policy will be posted on this page with an updated revision date. Information will be handled according to the policy in effect when it is collected, except where otherwise permitted or required by law.

CONTACT US

Canopy Climate Systems is operated by Skana Engineering LLC in Bozeman, Montana.

Questions or requests concerning this Privacy Policy may be submitted through the Contact page at canopyclimatesystems.com/contact.